Profiles/Roles

Front Desks are the first line of hospitality staff that takes the first face-to-face interaction with guest and visitors observing great customer service. First impression last, font desks staff are the key to make that first impression satisfying and memorable to the guests. These makes them one of the keys for a successful business.   

A housekeeper is responsible for the overall cleanliness and place organization, ensuring that it is well-maintained and tidy. A houseman typically assists with various tasks related to housekeeping, such as cleaning, carrying luggage, and maintaining common areas in hotels or large residences.

A valet is a service personnel responsible for parking and retrieving guests' vehicles at hotels. They ensure the safe handling of cars and provide a high level of customer service.

A laundry attendant is an individual who works in laundry facilities at the hotel, responsible for washing, drying, and folding laundry, ensuring that it is properly cleaned and presented.

Dishwashers work in commercial kitchens, restaurants, or other food service establishments. Their primary responsibility is to clean and sanitize dishes, glasses, silverware, and kitchen utensils, ensuring that they are ready for use by customers or for food preparation.

These professionals perform various roles, including serving food and beverages to guests, setting up and clearing tables, and ensuring the smooth flow of the event. They are essential in ensuring that guests have an enjoyable experience during special occasions.

Is an individual responsible for welcoming and assisting guests, often in the context of a restaurant, hotel, or event. Hosts greet guests, help with seating arrangements, and ensure that customers feel comfortable and well-served during their visit. They play a key role in providing a positive guest experience.

Their primary role is to take orders from customers, serve food and beverages, and ensure that guests have an enjoyable dining experience. Servers play a crucial role in providing customer service, handling orders accurately, and maintaining a pleasant atmosphere in the establishment.

• Check-In: These staff members assist guests during their arrival at the hotel. They handle the registration process, collect guest information, provide room keys, and offer information about the hotel's services and facilities. Their aim is to ensure a smooth and welcoming check-in experience.
• Closing of Room: These employees are responsible for the check-out process. They assist guests in settling their bills, collecting room keys, and gathering feedback on their stay. After guests have checked out, the closing of room employees ensure that the room is cleaned, prepared, and ready for the next guest's check-in. They play a crucial role in maintaining the efficiency and cleanliness of hotel rooms.

Auditor employees in the hospitality industry perform financial and operational roles, including night auditing, operational efficiency, and compliance audits to ensure the accuracy of billing, quality of service, and adherence to brand standards and regulations within hotels. 

An event planner is a professional responsible for the planning, organization, and coordination of various types of events. Their responsibilities include designing the event, managing the budget, hiring vendors, coordinating logistics, managing guests, creating a schedule, overseeing the day of the event, and evaluating its success. Their work is essential to ensure that events run smoothly and meet established objectives.

An event coordinator is a professional responsible for coordinating and managing the details of various events. Their responsibilities include planning and designing the event, managing budgets, coordinating with vendors, handling logistics, managing guest lists, creating schedules, overseeing event days, and evaluating their success.

A host or hostess is an individual responsible for welcoming and assisting guests in various settings, such as restaurants or events. Their responsibilities typically include greeting guests, seating them, providing information about the venue, and ensuring guests have a pleasant experience.

A service team refers to a group of individuals responsible for providing various services and assistance during the event. Their responsibilities often include serving food and beverages, managing catering, attending to guests needs, and ensuring that the event runs smoothly.

A photographer or videographer is a professional responsible for capturing visual content through photography or videography. Their roles typically include framing shots, capturing images or footage, editing, and delivering high-quality visual content.

An audiovisual team is a group of professionals responsible for managing and operating audio and visual equipment and systems during events. Their roles typically include setting up and maintaining sound systems, lighting, projectors, and screens. They also ensure that presentations, performances, or speeches are seen and heard clearly by the audience.

Entertainment personnel refers to individuals who provide entertainment, such as actors, musicians, artists, and presenters, during an event. Their roles involve performing, engaging the audience, and contributing to the overall entertainment value of the event.

A marketing and promotion team consists of professionals responsible for promoting and marketing an event. Their roles often include designing marketing materials, creating promotional campaigns, interacting with the public, collecting attendee information, and utilizing various marketing channels to generate interest and attendance for the event.